Frequently Asked Questions

Are Veloward bags really waterproof?

Yes. Most of our products, including our cycling bags, are made with waterproof and durable materials to ensure protection in all weather conditions.

How long does delivery take?


Delivery takes 3–8 business days across Europe. You’ll receive a tracking link once your order is shipped.

What if I’m not satisfied with my order?


No worries, you can request a return or refund within 14 days. We want you to love your gear or get your money back.

Is Veloward a sustainable brand?


Yes. We design our products with eco-friendly materials and ship in recyclable packaging to minimize our environmental impact.

Where is Veloward based?


Veloward is proudly designed in the Netherlands, inspired by Europe’s cycling culture and built for riders worldwide.

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